FAQs

If you have forgotten your password, you will need to reset it. Start by clicking the FORGOT? button on the DATABASE login screen. You will receive an email with instructions to reset your password. The reset instructions will go to the email address you provided when you set up your account profile. If you have forgotten your username, please DO NOT create another profile.  Just email us for assistance at info@coffeeinstitute.org and we will help you get logged in.

Click on the Course ID # to view the course details. Once you find your desired course, select it and at the top right select either ENROLL or RETAKE TEST and follow the instructions. The Instructor will confirm your enrollment.

To create a profile first select the SIGN IN button at the top right corner of the CQI homepage - https://www.coffeeinstitute.org. Then select CREATE AN ACCOUNT and follow the instructions.

Everyone is welcome to visit CQI’s website!  If you’d like to enroll in a course, retake a test, or submit a sample to be Q evaluated, you’ll need to register and create a profile on CQI’s DATABASE. Click on Sign In in the upper right corner of the site.

All of your information at CQI is held in your DATABASE PROFILE. In your profile, you can view all of your enrolled and completed courses, your grades, and your non-expired certificates.

To access and view your PROFILE, log into the DATABASE, go to your PROFILE tab.

• To see courses you are enrolled in, or have completed, scroll to the bottom of your profile.
• To view your grades, click on the GRADEBOOKS tab. There, you will find your grades from all completed courses.
• To view, download, and print your earned and non-expired CQI certificates, scroll down until you can see and click on the certificate links. You can download or print your certificates from here if they have not expired. If the certificates have expired they will not appear.

All upcoming courses are listed on the CQI DATABASE in real time. To view upcoming courses, log into the DATABASE, and select UPCOMING COURSES. Each course lists the instructor(s), location and details. If you have questions, please contact the instructor directly.

• You will not be in a physical classroom space with your instructor and fellow students.
• Instead of the course being a very concentrated 2 days, each course will be spread out over a manageable number (no more than 15) days in order to accommodate student schedules and enable a good online learning experience.
• You may have to set up and complete cuppings yourself. Depending on your course, you will either attend a group cupping at a local facility or will prepare and cup the coffees themselves at home.
• You will take an online test.
• You will fill out an online course evaluation instead of a paper course evaluation.

No, Processing Generalist Online is a LIVE course, and all lessons will be administered synchronously.

CQI is committed to educational excellence and ensuring all our certificate holders stay sharp and at the forefront of coffee processing knowledge. To maintain an active Processing Professional certificate, CQI offers online Continuing Education Seminars. 

Processing Generalist online is our normal Processing Generalist course, administered completely online. It is the same content, coffee tastings, and testing as the in-person Processing Generalist course.

Processing Generalist is for any coffee professional (namely roasters, retailers, baristas) willing to learn about the main processing methods, how they are carried out, and how they impact coffee chemistry and coffee flavor. This course is ideal for those who enjoy learning online.

It depends on the level. There is no pre-requisite for the Processing Generalist course. For the Processing Professional, Processing Generalist is pre-requisite for Processing Professional for all students who do not work on coffee processing at a farm annually. Processing Expert is by invitation only.

The minimum age to register for all CQI certification courses is 16 years old; unless local, country or federal labor or employment laws supersede in which case those laws will determine the minimum age of registration.

Becoming a CQI Processing Instructor is a multi-step process which often extends over years of commitment. To learn more about the expectations and application process, please visit this page: https://www.coffeeinstitute.org/page/to-become-a-cqi-instructor.

Processing Generalist is a general, 2-day course for any coffee professional (namely roasters, retailers, barista) willing to learn about the main processing methods, how they are carried out, and how they impact coffee chemistry and coffee flavor. The training involves lectures and cupping of processing methods. To earn a certificate, attendees must pass a multiple-choice exam at the end of the course.

Processing Professional is 6-day field course for coffee professionals working regularly with post-harvest processing. Students should be willing to deepen their theoretical knowledge about the main processing methods and technology, learn good practices, and a quality control system for post-harvest processing. The course takes place in an origin country, during the harvest season, and involves lectures, teamwork, and hands-on practice of all main processing methods. To earn a certificate, attendees must pass 16 theoretical and practical tests.

The Processing Expert course is offered every other year. Learners are accepted through an application process conducted the year prior to the course. Pre-requisites include being a current Processing Professional certificate holder. If you are interested in attending the Processing Expert course, please email Yimara Martínez Agudelo at yagudelo@coffeeinstitute.org.

Processing Generalist students have 2 opportunities within 18 months to retake their exam. Retake exams must be completed at a scheduled Level 1 course.

Processing Professional students have 2 opportunities within 24 months to retake their exams. Retake exams must be completed at a scheduled Processing Professional course.

Students who fail their retake or have used all their opportunities must proceed to retake the entire course.

Intro to Processing is a 5-hour online class geared towards coffee people who want to better understand the basic processing methods. The class covers a brief history of coffee processing, coffee harvesting methods, pre-cleaning measures, and the standard post-harvest processing methods: natural, honey, mechanically demucilaged, fully washed, and wet hulled. This non-certificate class is ideal for coffee people who are interested in learning the basics of processing.

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